Stadium FAQs

All patrons entering the Stadium must have a valid ticket for that event. Tickets must be carried at all times and produced upon request.

All ticketing arrangements for sporting events and concerts at Coopers Stadium are handled by Ticketek. For information on ticket delivery options, please click here.

For quickest access to your tickets, we recommend downloading the Ticketek App.

Coopers Stadium has Ticket Offices located on Holden Street and Manton Street. These Ticket Offices are open approximately 90 minutes prior to the start time on event days. Pre-purchased tickets may be collected from the Stadium Ticket Offices on event days only.

A Ticketek box office is located in front of the Adelaide Entertainment Centre on Port Road. The box office is open Monday to Wednesday, 11am to 4pm and Thursday to Friday, 10am to 4pm. Pre-purchased tickets for Coopers Stadium may be collected from the box office during these hours.

For information on Ticketek’s Mobile Ticket sharing, please click here.

Coopers Stadium offers accessible seating, including wheelchair and mobility restricted seating. All seating is subject to availability at time of booking.

Detailed information on accessible seating can be found here.

Ticketek will display a seating map prior to checkout which will show which section of the venue your ticket applies to. Your ticket will include your section, row, and seat number.

If you need to change your seating allocation after you’ve completed ticket purchase, exchange requests can be submitted through Ticketek, here. If your event is in less than a week, please contact us.

Coopers Stadium’s Conditions of Entry are available for viewing here.

To help facilitate a smooth entry into Coopers Stadium, please note the following helpful tips:

• Enter the Stadium via the designated entry gate on your ticket. Please note, Gate 5 is for Western Stand members only.

• Arrive early – all patrons are recommended to allow additional time due to security measures in place which may delay entry.

• Print your tickets (if you selected Print at Home Ezy Tickets) or download your tickets from your Ticketek SMS prior to heading to the Stadium.

• Have all tickets ready to scan at entry. If you are attending with a group, all tickets need to be downloaded and scanned individually.

• Coopers Stadium is a cashless venue – no cash transactions will be accepted, including car parking.

As soon as game times are available they will be listed on the individual game pages on our website. Please view our What’s On page and click on the relevant game. Please note, times listed are subject to change and we encourage you to check back immediately ahead of the game in case of any updates.

All patrons are encouraged to arrive at the Stadium at your earliest convenience before the game commences. We suggest you allow an additional 15-20 minutes for our entry procedure.

For arrival information, please visit our Getting Here page which includes our venue map along with parking and public transport information.

Please check your ticket for your best designated entry. You can view our matchday map with entrances highlighted, here.

At Coopers Stadium, the health and wellbeing of our patrons and team members remains our priority and we are committed to providing a COVID Safe environment for all guests.

If you are attending an upcoming event at Coopers Stadium, we ask that you please play your part and help us be COVID Safe, including staying home if you feel unwell.

To help facilitate an efficient entry, we encourage patrons to limit the number and size of bags you bring. Bags must fit comfortably under your seat. Oversized items (bags and backpacks larger than A3 – 40cm x 30cm) are strictly prohibited. Please note, Coopers Stadium does not provide storage facilities for bags onsite.

All bags, including those carrying medical equipment, are subject to inspection upon arrival.

Adelaide United Football Club Merchandise is available from the east, south and west sides of the ground inside the gates. There is an additional AUFC Store on Manton Street (outside the Stadium).

Coopers Stadium has fixed and mobile food and beverage outlets available for events. The Stadium offers a wide variety of confectionery as well as soft and alcoholic beverages. Food items are limited to baguettes, chicken nuggets, hot chips, fish, pizza slices, hot dogs, pies, pasties, sausage rolls and other similar items. The range of product offerings may vary from event to event depending on audience size and event type.

As part of our efforts to deliver more efficient service, Coopers Stadium is a fully cashless venue. We accept payment via card only for all onsite charges, including food, beverage and merchandise. Major credit cards, debit cards and mobile pay (Apple Pay, Google Pay and Samsung Pay) are accepted.

Coopers Stadium is a non-smoking venue and smoking within the venue is strictly prohibited. You will need to obtain a pass out to exit the Stadium to enable you to smoke outside the venue. Ask our friendly staff for directions. Should pass-outs be granted, patrons wishing to re-enter the Stadium must present both the pass-out and a valid ticket to regain entry. Persons will be subject to searches upon Stadium re-entry.

Adelaide United Football Club offer a range of special activations to enhance your game day experience.

FAMILY PARK
Arrive early and check out Family Park behind the Vidmar (Southern) Stand! It’s a festival atmosphere with food trucks, bars, barrels and umbrellas to catch up with friends before the match and at half time.

• AUFC inflatable goal and dartball
• AUFC Merchandise Van
• McDonald’s inflatable goal
• Games2U Van
• Triple M DJ
• Face painter
• Ray White kids colouring in

Refer to Adelaide United for further info.

Coopers Stadium is committed to providing an accessible and inclusive venue for all our guests, and offers a range of accessibility options and facilities to ensure all patrons have an enjoyable event experience.

For detailed information regarding Accessibility at Coopers Stadium, please click here.

Patrons are advised to check the event page for more information to see if age restrictions apply.

Trained guide, hearing and assistance dogs are welcome at Coopers Stadium.

Non-accredited photographic equipment and recording devices for commercial purposes, including audio and video equipment, are not permitted in the Stadium due to copyright laws.

Patrons are responsible for their own conduct whilst in the Stadium and must pay for the cost of repair of any damage caused to the Stadium as a result of their conduct.

Patrons agree to comply with the FFA Spectator Code of Behaviour, a copy of which is available at www.footballaustralia.com.au.

For safety assistance during events, please text 0437 156 209.

Baby change facilities are located in the Northern, Eastern, Southern and Western Stands.

Please ask our friendly staff for directions.

Coopers Stadium has First Aid rooms located in the Southern Stand. Volunteers from St John attend most events. Please ask our friendly staff immediately should you or a companion be in need of assistance.

If in need of any assistance while at Coopers Stadium, please approach a member of staff immediately as this is the best and fastest means of obtaining assistance. Please detail your exact location (i.e. Seat Section, Row and Number) and the assistance required.

Coopers Stadium is equipped with two lifts for use by patrons with mobility restrictions. One is in the Western Stand and the other is in the Eastern Stand. A ramp providing access to the Northern, Southern and Eastern Stands is located at the rear of the Eastern Stand.

We keep a register of all lost property. If you misplace an item during your visit to Coopers Stadium, click here or contact our team at 8241 7122.

Pass outs are issued at the discretion of Stadium management. Should pass-outs be granted, patrons wishing to re-enter the Stadium must present both the pass-out and a valid ticket to regain entry. Persons may be subject to searches upon Stadium re-entry.

Coopers Stadium has a Police Room located in the Southern Stand. Police attend most events. Please ask our friendly staff immediately should you or a companion be in need of assistance.

The following is a non-exhaustive list of items that are prohibited by law and are not permitted to enter the Stadium:

• illegal substances including controlled, dangerous or illicit drugs; and
• flares, fireworks, weapons, explosives and smoke bombs.

The following items are considered restricted and are not permitted to enter the Stadium:

• alcoholic beverages;
• glass bottles, cans and breakable containers;
• missiles of any description;
• recreational equipment such as skateboards, rollerblades and bicycles;
• animals and pets (other than Assistance Dogs);
• laser pointers;
• non-accredited photographic equipment and recording devices for commercial purposes including audio and video equipment;
• confetti or shredded paper;
• flag poles composed of materials other than plastic or wood or greater than 1.5 metres in length;
• signs, banners, flags and clothing displaying offensive, political, National, racial or unauthorised commercial material;
• eskies, coolers and iceboxes too large to be stored under a seat; and
• any item determined by FFA, Club or Stadium Management that may cause injury, public nuisance or which is deemed dangerous to fellow spectators.

Persons and their possessions may be subject to searches before entering Coopers Stadium and may be subject to search upon exit. Persons who refuse to participate may be denied entry or asked to leave the Stadium. Any person having entered the Stadium and found to be in possession of a Prohibited or Restricted Item/s, shall have such item confiscated and may be evicted.

It is not unusual at some events for patrons to stand in front of their seats to enjoy the event. This is permitted. However, patrons should consider others around them.

For the safety and security of patrons and staff, surveillance cameras may be operating in and around Coopers Stadium.

All persons entering the Stadium consent to having their image recorded and held for a specified period. In the event of an incident, any footage obtained may be provided to FFA, Club, Police or Contract Security Provider and used to prosecute or support the implementation of a ban on a person, or for other law enforcement purposes.

Male and female toilets are located throughout the Stadium, including accessible toilets.

Baby change facilities are located in the Northern, Eastern, Southern and Western Stands. Ask our friendly staff for directions.

Umbrellas are permitted into the Stadium but, for the comfort of others, must not be raised in the seating or concourse areas.